Who are we?

InSpek uses optical microchip technology to sense multiple molecules, temperature, acidity, oxygenation, and more. In realtime, directly at the heart of biochemical reactions. Our sensors help produce medicines, food, and energy while reducing waste. We make sensors better, cheaper, and smaller! Do you want to join a young, dynamic, ambitious, and VC-backed startup? Then InSpek is the place for you! 

What will you be doing?

You will support customers and the Sales team as a technical application expert. In this role, you will use your experience in analytical instrumentation and process analytical technologies (PAT) to maintain customer support and satisfaction, by implementing InSpek’s on-chip sensors.

Responsibilities

• Conduct tests and measurements both in-house and at customer sites.
• Operate independently with minimal supervision.
• Effectively communicate issues, as well as customer requirements and expectations.
• Demonstrate the ability and confidence to troubleshoot electrical, programming, optical, and mechanical parts of the system.

More specifically

• Product demonstrations:
  • Perform hands-on operation of hardware and software tools to meet client specifications.
  • Perform and supervise installation and analysis of sensor system at client sites.
  • Organize and conduct training sessions for clients both on and off site

• Customer assistance:
  • Develop an understanding of client requirements and challenges, delivering our solutions and supporting the clients.

• Project management:
  • Coordinate with various stakeholders to ensure project deliverables align with timelines and quality standards.
  • Assist in preparing detailed reports documenting experiment results, product issues, and resolution steps.

• Cross-functional collabora+on: work closely with R&D and Sales teams to refine products and address technical queries.
  • Leadership and guidance: provide technical leadership in project settings, guiding teams towards achieving business and technical milestones.
  • Continuous learning and development: stay updated with the latest industry trends and technologies in PAT to enhance service delivery.
  
  

Competencies

• MSc (or equivalent experience) in analytical chemistry, biotechnology, engineering, or a related field
• 3+ years of hands-on experience as an engineer working with analytical instrumentation and/or process analytical technology (PAT)
  • Good comprehension of bioproduction and pharmaceutical processes.
  • Proficiency in English (French is a plus).
  • Strong problem-solving skills and the ability to troubleshoot complex technical issues independently
  • Effective project management and organizational skills to coordinate with various
  stakeholders and ensure timely delivery of project outcomes
  • Excellent communication skills, both in articulating technical concepts to clients and
  collaborating with cross-functional teams
  • Availability to travel in and out of France.
  • Raman spectroscopy experience is a plus.

Benefits

• Health and life insurance (100%)
• Meal vouchers
• Flexible remote work policy
• Employee stock options (BSPCE)
• 7 weeks of holidays (for eligible employees)
• Regular social events
• Growth opportunities with potential for leadership roles
• Inclusive culture
• Unique opportunity to be an early employee at an innovative startup